Accepting Resumes for Future Openings:

System Administrator I (IT Help Desk)

Location

Winfield, KS

Type

Full Time

Responsive recruiter
Benefits:
  • Disability Insurance
  • Life Insurance
  • ESOP
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Tuition assistance
  • Vision insurance
Position Title:  System Administrator I
Reports To:      Information Technology Manager
Status:              Hourly; Non-Exempt
 
Position Summary: The System Administrator I role is responsible for building, maintaining, and monitoring the computer systems, networks, and other equipment for Union State Bank. This role is tasked with solving technical issues and collaborating with team members across all departments to assist them with their technical requirements to ensure optimal performance so that employees can maintain a high level of productivity.
 
Principal Responsibilities and Duties:
  • Maintain computer systems and networks including hardware, software, VPNs, routers, firewalls and other infrastructure.
  • Install and configure network equipment to facilitate updates or fix hardware or software issues.
  • Responsible for adhering to bank security policies and information security best practices.
  • Maintain communication with IT leadership about issues related to IT systems.
  • Provide excellent customer service and technical support to end-users for hardware and software systems.
  • Resolve routine system and end-user issues in a timely manner through established protocol and troubleshooting; escalate as necessary.
  • Manage support tickets with MSP (Managed Service Provider) and other vendors.
  • Communicate with multiple vendor support staff and employees to ensure technical issues are resolved in a timely manner.
  • Assist users in obtaining access to systems.
  • Provide IT support for tier 1 and tier 2 level issues and assistance in collaboration with vendors and department managers to ensure timely analysis and implementation of products and services.
  • Ongoing monitoring to assist management to ensure products are performing to bank expectations.
  • Make recommendations to management/leadership concerning possible methods to improve the department, processes, and/or bank overall.
  • Stay current through education on changes in technology, compliance, and internal procedures.
  • Perform other duties as may be required or assigned.
Supervisor Responsibilities: N/A
 
Education and Experience Requirements:  High school graduate/GED required. Some college level or military equivalent preferred. Information Technology and/or helpdesk experience is required. Valid driver’s license is required. Understand Federal, State and Union State banking rules and regulations. Bank related courses strongly recommended. 
 
Specific Skills Required: Commitment to excellent customer service and high-quality performance. Working knowledge of bank operational procedures/processes, as well as bank IT processes and procedures. Ability to learn quickly, display strong work ethic and be a team player. Must be receptive to new ideas and support change with a positive attitude. Able to meet deadlines on a consistent basis. Strong written and/or verbal communication skills. Must have good judgment and decision-making skills. Can adapt quickly and professionally to changing priorities. Strong organizational skills, including the ability to prioritize and multi-task and maintain well-organized electronic files. Able to handle confidential information and positively represent the company.
 
Competencies: Technical skills, problem solving, communication, patience, critical thinking, initiative, enthusiasm, and strong collaboration.   
 
System Accesses: This position will have access to most systems to perform administrative functions and technical support. 
 
Equipment Used: Office equipment which includes computer, multi-line phone system, multi-function unit, etc.  
 
Working Conditions: This position exists in an office environment requiring the individual to perform normal activities including, but not limited to, lifting, filing and retrieving, operating office equipment, etc. Frequent (over 20% of the time) physical exertion to manually move, lift, carry or push heavy objects or materials weighing up to 50 pounds; Constant and repetitive use of arms and hands below shoulder level for computer usage; Frequent travel between facilities will be required. 

This job description describes the general nature and level of work performed by the employee assigned to this position. Responsibilities and duties describe those functions considered essential to the performance of the job. This description does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested by their supervisor. All requirements are subject to change over time, at the discretion of your supervisor, and to possible modification to reasonably accommodate individuals with a disability.
 
Union State Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender, identity, age, disability, or status as a protected veteran.  
Compensation: $24.00 - $30.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Website: www.myunionstate.bank

(if you already have a resume on Indeed)

Or apply here.

* required fields

Location
Or
Or

U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Form CC-305
OMB Control Number 1250-0005
Expires 4/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.